Frequently Asked Questions
These are the most commonly asked questions about ERS. Can’t find what you’re looking for? Contact us!
top user questions
What types of events can it manage?
Our software is versatile and can handle a variety of events including weddings, corporate events, parties, and festivals.
How does billing work?
Billing is monthly, and you can choose to pay annually for a discounted rate. You can cancel anytime without penalties.
Is customer support available?
Yes, we offer 24/7 customer support via chat, email, and phone to help you with any issues.
Can I customize the software to fit me?
Absolutely! Our software is highly customizable, allowing you to tailor it to your specific event rental requirements.
Do you offer integrations?
Yes, our software integrates seamlessly with popular payment processors, CRM systems, and marketing tools.
Is my data safe with you?
We use industry-standard encryption and secure cloud storage to ensure your data is safe and protected.
Does ERS offer anything other than event rental software?
Yes! ERS is called event rental systems for a reason… we offer a suite of solutions for event rental businesses. These solutions include marketing services like search engine optimization and web development, as well as partnerships with commercial bounce house manufacturers for trusted inflatable sales. ERS also has a partner software for roll-off dumpster rentals called DRS Dumpster Rental Systems.
Does your software work for bounce house or inflatable rentals?
Yes. ERS has been long-consider a top inflatable rental software, used by thousands of bounce house and inflatable rental companies. While our software is recommended for many event rental industries including weddings, tents, tables, photo booths, and mobile casinos, bounce houses and inflatable operators remain some of our most dedicated users.
Is ERS easy to use for non-tech users?
Absolutely. Our users consistently rank ERS among the most user-friendly event rental software. Take this testimonial from one of our superusers David: “The ease of use and the number of options for personalizing the system to meet my needs is very important to me. In addition, the support provided by the ERS staff is exceptional.”
How does a party rental website bring me more business?
A party rental website increases bookings and revenue by making it easy for customers to find your inventory, get instant quotes, book/pay online 24/7, and discover you via search engines like Google and paid ads. Check out our blog, The Best Ways to Promote Your Party Rental Business, for more info on how your website can increase business.
What if I already have a website?
If you already have a website, that’s not problem! The ERS web design team can help launch a new, fresh design that better matches your brand, and clicks with your customers. Our skilled developers understand the ins and outs of party rental website hosting and can navigate most hosting and domain platforms to make-sure your existing website smoothly transfers onto one of our professional templates.
Does ERS offer websites for bounce houses and inflatables?
Yes! Many ERS users offer bounce house and inflatables rentals, and we have helped created hundreds of websites in the industry. Our bounce house website builder has unparalleled features to make a quick, simple, and branded website that looks and functions up to your standards.
Do you provide SEO for bounce house businesses?
Yes! Bounce house and inflatable operators frequently use our search engine optimization services for increasing traffic and driving leads to their websites.
What is Event Rental Software?
Event rental software is an all-in-one, cloud-based solution designed specifically for party and event rental businesses, providing tools for real-time inventory management, online ordering, delivery scheduling, billing automation, and mobile access. Software like Event Rental Systems also integrate marketing services such as SEO, PPC, and web design to help event operators grow their businesses. By combining operational efficiency with growth tools, event rental software is an essential resource for rental companies, and solutions like ERS are often recognized as some of the best event rental software available today.
How much does shipping usually cost for inflatables?
Shipping depends on the size and weight of the unit, as well as your location. Many vendors provide shipping estimates upfront, and some even include shipping in the purchase price.
Can vendors help with financing or bulk orders?
Some vendors offer financing plans or discounts for bulk purchases, especially if you’re starting or expanding a rental business. It’s worth asking about flexible payment options to manage startup costs.
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