The season is in full swing, and we’ve been rolling out new updates to help your business shine! From powerful new features in ERS to exciting upgrades for your website and free SEO audits to boost your visibility. Plus, we’re spotlighting one of the friendly faces behind our onboarding team who’s helping new customers start strong. There’s a lot to unpack so let’s jump in!
Routing, Pricing, & Inventory Just Got Better.
We know that this is always a busy time for event rental businesses, and we’re making sure ERS works even harder to support your growth. Our recent product updates are all about making it easier to manage your day-to-day operations and fine-tune your processes where it matters most.
Here’s a closer look at what’s new in your ERS system:
Routing Enhancements
- Push Routes to Multiple Staff Members
You can now assign the same route to multiple employees at once. This is perfect for large deliveries or multi-person crews, reducing time spent coordinating logistics. - Status Hover Text on the Scheduling Screen
We’ve added helpful hover text on the scheduling screen. This update makes it easier to quickly understand route progress at a glance. - Last Updated Timestamps
Wondering when a route was last modified? Now, each route includes a timestamp, giving you better visibility into dispatch updates and employee changes.
Pricing & Payments
- City & Zip Code-Based Price Rules
Customize your pricing with more precision. You can now adjust pricing based on specific cities or zip codes, ideal for delivery zones, remote areas, or regional promotions.
Inventory Display Improvements
- Add-Ons Without Images
Want to offer add-ons without uploading an image for each one? Now you can. This update allows you to display individual add-ons with just text, giving you more flexibility in how you manage and present your catalog.
Password Resets & Verified Access
- Simplified Password Resets
Forgot your password? You’ll now be able to reset it directly, no need to contact support. Reset links will only be sent to verified email addresses, helping keep your account protected. Want a quick walkthrough? Watch the video here to see the changes in action. - Simplified Password Resets
Forgot your password? You’ll now be able to reset it directly, no need to contact support. Reset links will only be sent to verified email addresses, helping keep your account protected. Want a quick walkthrough? Watch the video here to see the changes in action. - Email Verification
We’re introducing a quick verification step to confirm you have access to the email on file. This ensures password reset links reach you, not someone else. Want a quick walkthrough? Watch the video here to see the changes in action.
New Tools for Premium Website Users
Top Sellers Carousel
Highlight your Most Rented, Best Sellers, or Most Viewed items in an eye-catching, automated carousel. This section updates in real-time based on your rental data—so your most popular products are always front and center without any extra effort from your team.
Sales Item Banner
Need to promote items on sale? Just add “.99” to the price and the item will be automatically featured in a custom banner at the top of your site. Want to tailor it even more? Swap out the banner background to match your current promotion or theme.
Thumbnail Photo Carousel
Whether you’re showing off your inventory, highlighting a recent event, or giving customers a peek behind the scenes, this new image carousel lets you feature 4 to 8 images in a sleek, clickable gallery. Add custom text to guide viewers and tell your story your way.
Want to Get Found Faster? Start with a Free SEO Audit!
Your website might look great, but is it working hard behind the scenes to bring in new business? Search Engine Optimization (SEO) is one of the most effective (and underused) tools businesses can leverage to attract more customers online.
To help you get the most out of your web presence, our Marketing Team is now offering free SEO audits. These audits will help you:
Understand how your website ranks in search engines like Google
Identify issues that may be hurting your visibility (like slow load times or missing meta tags)
Discover opportunities to target local searches in your area
Learn how to outrank competitors by optimizing keywords, content, and structure
Whether you’re managing your own SEO or partnering with our team, this free audit is a great first step toward more web traffic and more bookings. Book your audit here!
ERS Employee Spotlight – Emily Otto
This month, we’re proud to highlight Emily Otto, one of our outstanding Customer Success Specialists. Emily joined ERS nearly a year ago after graduating from Tarleton State University with a Bachelor of Business Administration, and she’s been making an impact ever since. In her role, Emily guides new customers through the onboarding process, offering training, setup reviews, and plenty of personalized support along the way. She helps users get comfortable with the ERS back office, ensures their websites are dialed in, and answers any questions that come up during those first critical weeks. Emily’s attention to detail, upbeat attitude, and commitment to customer success make her a key part of the ERS experience, and we’re lucky to have her on the team!
Thanks for Being Part of the ERS Family!
That wraps up our latest updates! Whether you’re optimizing your site, exploring new features, or just getting started with ERS, we’re here to help you grow. Got questions? Need support? Want to book your free SEO audit? Reach out, we’re just a click away!
