Responsible Disclosure Policy
Understand how ERS handles vulnerability reports and works with security researchers to keep our systems and users protected
Updated October 14, 2024
ERS/DRS is providing this service to help ensure a safe and secure environment for all users. If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.
This policy applies to ERS/DRS hosted applications and to any other subdomains or services associated with products. ERS/DRS does not accept reports for vulnerabilities which solely affect marketing websites https://eventrentalsystems.com/ and https://www.dumpsterrentalsystems.com/ containing no sensitive data.
Security researchers must not:- engage in physical testing of facilities or resources,
- engage in social engineering,
- send unsolicited electronic mail to ERS/DRS users, including “phishing” messages,
- execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
- introduce malicious software,
- execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems,
- test in a manner which could degrade the operation of ERS/DRS systems, or intentionally impair, disrupt, or disable ERS/DRS systems,
- test third-party applications, websites, or services that integrate with or link to or from ERS/DRS systems,
- delete, alter, share, retain, or destroy ERS/DRS data, or render ERS/DRS data inaccessible,
- use an exploit to exfiltrate data, establish command line access, establish a persistent presence on ERS/DRS systems, or “pivot” to other ERS/DRS systems.
- View or store ERS/DRS nonpublic data only to the extent necessary to document the presence of a potential vulnerability.
- cease testing and notify us immediately upon discovery of a vulnerability,
- cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and,
- purge any stored ERS/DRS nonpublic data upon reporting a vulnerability.
Thank you for helping to keep ERS/DRS and our users safe!